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Analisis Pelaksanaan S.O.P Penyelesaian Klaim Risiko Banjir Asuransi Kendaraan Bermotor Pada PT Ace Jaya Proteksi


This study aims to investigate the implementation of SOP claims settlement risk of flooding in the motor vehicle insurance in PT Ace Jaya protection as well as to determine the quality of the implementation of SOP claims settlement flood risk of motor vehicle insurance in PT Ace Jaya Protection. This study uses descriptive qualitative data obtained through interviews and literature study, data analysis techniques used are data collection, data presentation, drawing conclusions, and evaluation.
The results showed that the risk of flooding SOP claims settlement of motor vehicle insurance in PT Ace Jaya Protection done very well. Although in the case of 3 officers claim paid in accordance with the total cost of claims for damages in part, in any case, contrary to the provisions of clause Flood PSAKBI especially because it is not in accordance with SOP claims settlement flood risk Application of SOP claims settlement flood risk motor insurance PT ACE Jaya overall protection obtained a value of 8.87 rounded to 9 are in the very good category of the results of the data collected on research that can be obtained for the case of flooding indeed not enough to realize the quality of the pattern picturing SOP standardization claims settlement accurate flood risk

Lela Mahdiani - Personal Name
SK 483 LEL a
483
Text
Indonesia
Sekolah Tinggi Manajemen Asuransi Trisakti
2015
Jakarta
xvi, 100 hlm; 21 cm
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